Smooth Sailing—From Contract to Closing!
The cornerstone of our practice is built upon our ability to form close relationships with realtors. Let’s be honest—any law firm or title company can perform a real estate closing, but HLF is uniquely set up to actually offer you service over and above what other companies can offer. HLF has a dedicated staff with many years of experience and cutting edge technology to get you up-to-date information as soon as we receive it. We have the ability to customize many different systems to serve your needs. This introduction to our Realtor Program is a great start to a wonderful, mutually beneficial relationship.
Our use of technology is where it all begins. Upon receipt of your Sale/Purchase contract, one of our team of processors is assigned to the file (we call these processors “Pre-Closers”). The Pre-Closer orders title on the contract and “pre-frames” the file. Pre-framing is the process by which we contact all of the relevant parties to ensure we have contact information so we can keep in touch with everyone involved in the transaction. Lenders, borrowers/buyers, sellers, processors and YOU are entered into our system so everyone can be part of the closing process from start to finish. The title order is immediately transmitted. We control the process from start to finish so we are not at the mercy of outside entities. As a side note, HLF”s average turnaround time for title is 3-5 days! We do not wait until the end of the inspection period to order the title and municipal lien and permit search.
Additionally, Attorney, Greg Herskowitz, personally reviews all contracts and calendars all the critical dates to assist the Realtors with keeping track of the applicable deadlines in the Contract.
Everyone in the process is continuously updated as to the status of the transaction. As we receive items, for example, a survey, it can be automatically forwarded to you and your client. The best thing for your clients – they are active participants in the process. Any emails can easily be co-branded so they know you continue to be involved long after the contract was signed.
Lenders are also catching the technology wave. They expect to receive necessary items in a timely fashion so that they can produce the closing packages in time for the scheduled closing time. We understand the costs involved with closing delays, so we have created systems geared toward their needs as well. We are set up to receive packages via email and are approved by all-important players in the industry. Also, as titles are received, they automatically are forwarded to the lender, eliminating unnecessary delays. We are completely set up to close loans using “virtual office” technology. Again, our goal is for you to send us the order and relax! This enables you to do what you do best—Sell houses!
After the closing we are just as prepared to offer exceptional service. If documents are needed months after closing, we can forward them with 2 or 3 clicks of the mouse.
Additionally, we can send a letter to your client after the closing. The letter provides some helpful hints and thanks your client for their business, reminding them of all of your hard work on their behalf. We also ask that they refer their friends and family to you in consideration of all of your hard work.
Well, you’ve seen a few of the value-added features that we’ve designed with you in mind. But we’re only scratching the surface and offer a range of features that go directly to your client in an effort to make your job easier, including digital files, giving you and the client immediate access to all of the information in their file. No more waiting until the file can be retrieved from a warehouse! We can send email reminders to your client about their Homestead Exemption, receipt of recorded instruments, or any other matter you think might be important.
In summary, HLF enables you to focus on your core business of selling homes. Let us handle the process of closing the deal! As we say, “Smooth sailing, from contract to closing”.